In the world of small business, most founders and business owners will rightly be focused on growth and building the business. And rightly so. But much of the ongoing success is behind the scenes, in the back office.
In our experience, the back office services are often an after thought, or left to chance. For instance, the focus is on winning the big client, but the quality delivery of the project is left to chance. As a result, the client feels let down, and you, or your team are stretched and stressed. However, there are many ways that small customer interactions can make a big difference to customer satisfaction, and as a result your business success.
Our expertise = your productivity.
We can help you in a number of ways, and below is just a taste of the services on offer. As you have your own set of requirements we are happy to discuss how we can work together and craft something that suits you.
Business Operations/Admin
Tasks that are not core to your business growth are best delegated. If you want smoother, more professional business operations, there a number of ways we can make the most of your day, and be a more productive business owner.
Writing & Content
The written communications within your business, and to your customers and community, are a critical element in portraying a professional image. But writing well is a skill that takes time that many small business owners don’t have enough of.
Websites & Design
An easy to read, well designed web site is one of the most important tools for a small business. The site doesn’t need to be complex, but it does need to be findable, secure and current. And in most cases, social media presence just isn’t enough.
Above all, our focus in on helping you run a more successful and less stressful business. If there are any other ways we can help you run a more successful and productive business, just let us know.