In the world of small business, most founders and business owners will rightly be focused on growth and building the business. And rightly so. But much of the ongoing success is behind the scenes, in the back office.
In our experience, the back office services are often an after thought, or left to chance. For instance, the focus is on winning the big client, but the quality delivery of the project is left to chance. As a result, the client feels let down, and you, or your team are stretched and stressed. However, there are many ways that small customer interactions can make a big difference to customer satisfaction, and as a result your business success.
We can help you in a number of ways, and below is just a taste of the services on offer. As you have your own set of requirements we are happy to discuss how we can work together and craft something that suits you.
- Website implementation and design
- Website review and optimisation
- Updating website content and images
- WordPress maintenance including backups and updates
- WordPress support, training and assistance
- Image editing and resizing
- Email newsletter design and delivery
- Photography – product, people and location
- PowerPoint/Keynote presentations
- Cards, flyers, marketing collateral
- Documentation writing
- Creating and updating templates and forms
- Creating and updating policies and procedures
- Automation and integration of business systems (why do things manually when they can be automated)
- Onboarding or welcoming new clients
Above all, our focus in on helping you run a more successful and less stressful business. If there are any other ways we can help you run a more successful and productive business, just let us know.